Jerry. (I am in the NYC market btw queens to be exact.) Rep: 25. Model A1241 / 8 or 16 GB capacity / black or white plastic back. Also, thank you for your concern. Open the Settings app on the iPhone and go to “Cellular” (sometimes labeled “Mobile” for … I like being able to stay connected to my carrier's LTE service when Wi-Fi isn't available, so I can understand wanting to make sure you're able to connect. 2G: Allows cellular-data use over the 2G network when available. rose_10, Sep 20, 2016 1:08 PM in response to AMatt306. I've reset the phone, network settings, and basically everything short of getting a new sim card. The iPhone gets stuck on the Apple logo screen when there's a problem with the operating system or the phone's hardware. I have done a complete factory reset 3 times as per the Verizon rep which did not make a difference. Even after performing all these steps, you’re still having problems, then … Turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes. iPhone 6s Plus, Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. iOS 10, Sep 20, 2016 1:08 PM in response to AMatt306 iPhone 6 - stuck on 3G and can't pick up 4G ‎08-10-2015 11:12 PM. I just switched from cricket to Verizon around the 20th of last month, and I got the beyond plan. 3G: Allows cellular-data use over the 3G network when available. Doing all of the above , i am still stuck with E and i am not able to access 4G or even 3G , please help Less, User profile for user: Force Restart iPhone to Fix iPhone Reboot Loop. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. I got LTE network but it got stuck at 3G only. Already restarted my phone, put on airplane mode, take out my sim card and put it back, and also disable sim pin but it still won't connect to LTE network. Phone hasn’t done any update. All postings and use of the content on this site are subject to the. I am actually having the same issue with my Iphone 5c. I find that if my phone shows 3G a quick flip of airplane mode reconnects me to 4G/LTE ( the same happened with the 3G iphone and EDGE) My wife and daughter took their iPhone 6S Plus over to Japan for vacation and purchased a Japanese SIM card. Solution: Try these two profiles. To start the conversation again, simply ask a new question. The first troubleshooting step to fix iPhone … requires screwdrivers, prying, and suction tools. Then iTunes will start to restore your iPhone. Restarting your iPhone is a simple, yet highly effective way to fix any … If you see No Service or Searching on your iPhone or iPad. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Why won't my iPhone 6s go to LTE I just upgraded to the new iOS and now I am stuck on the 4G. Repair is more straightforward than the first iPhone. In response to FLOWERBOYZZ. On that day, I repeatedly reset my phone. Also ensure that your mobile network is set to LTE/CDMA and not Global. In response to AMatt306. Looks like no one’s replied in a while. Lately it’s been going to 1x a lot and I was wondering what the deal was. Thank you for contacting Apple Support Communities. Already updated to iOS 10 and restarted my phon. The iPhone stuck on the "Connect to iTunes" screen can be very troublesome since you are unable to gain access to the iPhone in any way. I'm not sure if its verizon having problems but why the iphone 7 only with problem not the 6s? Jan 3, 2019 3:07 PM in response to FLOWERBOYZZ how can i get this phone to connect to 4G? AMatt306, User profile for user: Hit on the Restore iPhone button and confirm your actions. Hi all, please help me. Cellular stuck at 3G only After a while, I try another solution which is to take out my sim card before reset it. While my 6s plus or 6s on verizon in same area stays on LTE i run speed test and the iphone 7 just gets stuck on 3G. I can get 3-5 bars of 3G just about any where and I used to have decent 4G coverage everywhere but for the last week at least it has been in 3G all the time. 4)I have also tried Factory Reset. The first and foremost possibility is, the most recent update of the firmware or the downgrade of your firmware didn't work well, so eventually, you got stuck with support.apple.com/iphone/restore screen. It's hard for the average user to pinpoint the cause of the problem, but there are a few common causes: Problems when upgrading to a new version of iOS. 3)my Access Point Name and its settings are correct and its T-Mobile provided. In response to CarlAVII, Question: This problem had occurred twice within this week and today it happened again. Otherwise, it’s probably a glitch on your iPhone and few trial and error methods could get the iPhone get connected to 3G … Was working fine yesterday. After my phone was turned on, I went to Phone setting and enable sim lock. I'm not sure if its verizon having problems but why the iphone 7 only with problem not the 6s? Appears to be stuck on 3G. I recommend to take a look through all of the troubleshooting steps in the article below. Posted: 04/25/2011. Now, get your iPhone connected to your PC using a genuine lightning cable. I'm happy to help! I tried turning the phone off and resetting the network settings, but it remains as 3G. I do not know what has happeed but my phone seems to have forgotten that it had 4G. Already restarted my phone, put on airplane mode, take out my sim card and put it back, and also disable sim pin but it still won't connect to LTE network. Tip 4. While my 6s plus or 6s on verizon in same area stays on LTE i run speed test and the iphone 7 just gets stuck on 3G. If you can't connect to a cellular network or cellular data, Question: Jan 4, 2019 5:51 AM in response to CarlAVII 1 . Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance. The indicator on the top is just what the carrier decides to display for a given connection. But I'm still wondering on what is the actual problem was happened and how I solved it. My IPhone 6S+ is stuck in 3G mode all day when I have LTE. My iPhone won’t switch over to LTE service. I also got an iPhone X. There could be lots of reasons why iPhone goes to the "Connect to iTunes" screen, including the latest iOS 14 update that went wrong, a jailbreak procedure that didn't go quite as planned and other reasons. Thanks for checking out the Apple Support Community! 1511 Questions View all . More Less. This site contains user submitted content, comments and opinions and is for informational purposes only. (I am in the NYC market btw queens to be exact.) Or perhaps, while you were restoring an old backup over your iPhone, the process may have ended up with errors. It's constantly dropping calls and having issues streaming any type of data. It looks like you have already done some troubleshooting. This site contains user submitted content, comments and opinions and is for informational purposes only. Impacted Devices: 3G-only devices, including 3G basic phones and 3G smartphones. The LTE network was working great for about two weeks and now my phone only goes to the 3G network. Q: This is an issue that has persisted via every iPhone. Then reinsert the SIM card, turn the phone back on, and give it a few minutes to establish a fresh network connection. It's not a problem in the area. Remove the SIM Card/Restart Your iPhone If None of This Works, Try Apple. Looks like no one’s replied in a while. When they returned home, their phones were stuck in 3G. FLOWERBOYZZ, User profile for user: The only solution I knew to make the connection became LTE is by factory resetting my phone. It would only work on 3G. Since your iPhone is stuck in DFU mode now, iTunes will tell you that your iPhone is in recovery mode and ask you to restore it. Visit an Apple Store. I understand you're having trouble picking up LTE service on your iPhone. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Keep holding them until you see the recovery mode screen. To start the conversation again, simply ask a new question. My husband has the same plan we are in the same house and his phone is on LTE my phone is on 4G To start the conversation again, simply ask a new question. 1 . I recently went to a verizon store and activated an iphone 6s, and it will only connect to 3G, not 4G LTE. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Based on what you stated, it seems like the iPhone is having trouble connecting with cellular data. 4G LTE smartphones that do not support HD Voice (ex: Apple iPhone 5s or prior). I went abroad for 2 weeks (where I didn’t use my phone) and have been back a week, but have yet to connect to 4G especially in areas where I usually would, the CBD for example. More I commute via train everyday and stream alot of video content. To do so; swipe up iPhone Screen (On iPhone X Series, swipe down from the top-right corner) and Turn On and Off Airplane Mode. iPhone 6s Plus, iOS 10 Posted on Sep 19, 2016 3:45 PM. I don't want to keep resetting my phone because I got a lot of important stuff in my phone. Restart the iPhone. Now, hit on 'OK'. The section labeled 'If you see No Service or Searching' can still he helpful even for the situation you're experiencing. Background: After refiling the data plan (1GB), my iphone 7 plus cannot connect to LTE. Less, User profile for user: To start the conversation again, simply ask a new question. I got LTE network but it got stuck at 3G only. 6)I switched the SIM between slots and i have also tried different network. While this article says No Service, it has steps that may be able to help. And yeah my network is back as usual. All postings and use of the content on this site are subject to the. Toggle Airplane Mode Turning on Airplane Mode and then turning it off after a few seconds might solve the 4G/3G or LTE connectivity. The 4G disappeared and 3G returned in its place. However, in the case of 3G and 4G not working on iPhone, it could be an issue with the service provider – probably the cellular networks bands aren’t compatible with your iPhone, just in case the operators in your region aren’t following standards which is very rare. Have done a hard reset and reset network settings but still does same thing. I have owned every iPhone. Anyway, I am very thankful that my phone doesn't show any sign that it would happen again after using it for a while. Got any ideas? Already updated to iOS 10 and restarted my phon. Q: My IPhone 6S+ is stuck in 3G mode all day when I have LTE. If your carrier doesn't support VoLTE and is a GSM carrier, you'll see one of these options: LTE or 4G: Allows cellular-data use over the LTE or 4G network when available. Prior to iOS 14, whenever your iPhone is unlocked and being used -- to check email, for example -- and someone called, the incoming call screen would take over your entire display. Hi, I had 4G earlier on my phone, the signal dropped from 5/5 bars (circles) to 1/5. Correct Answer! Message 7 … Apple was brought into the trouble shooting and was on a 3 way call with Verizon. Cellular stuck in 3G So I need another solution to solve this problem. iPhone 3G. More I have a iPhone 7 Plus and it is stuck on 3G. Second generation of iPhone. Any ideas? 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