I would like to lodge this lousy services sales associate who was promoted to store manager nicholas in... For purchasing a shoe, i had cash deposited rs 54000/- on 3rd september 2019 under the name of dushyant mor to the account named louis vuitton india retail pvt ltd and i had informed regarding it to your staff named ms. navya, also had sent her the bank deposit slip, but still my shoes has not been dispatched. PositionAn exciting opportunity has arisen within Louis Vuitton for a high caliber and client…See this and similar jobs on LinkedIn. Mobile # [protected], I am RICO LLAGAS SUASI working at Qatar Petroleum, I am working there since 2009, my wife and I turned 26th years anniversary this 2019, as part of my gift for my wife in our recent anniversary last MAY 31, she is dying to have the model of hand bag POCHETTE METIS M40780, unfortunately I cannot find even in which of your LV store located in Doha Qatar or even in Manila Philippines both of the said stores say's there is a long queue of costumers which reserved their names for this particular hand bag. LOUIS VUITTON - Official Singapore Website - Explore the World of Louis Vuitton, read our latest News, discover our Women and Men Collections and locate our Stores LOUIS VUITTON Official Canada Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores All items are authenticated through a rigorous process overseen by experts. About $42K - $46K/yr Base Pay. Louis Vuitton New Bond Street – Outdoor Click & Collect Also Available 17-20 New Bond Street W1S 2RB London - United Kingdom +44 207 998 6286 (Client Services) No … Cons. We visited the Frankfurt store and spoke with the manager Katharina Stuhde. When I ordered it says “click collect”on 30/12/20- but No! Louis Vuitton timepieces are made in Switzerland with generational know-how that embodies the spirit of the house. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Aug 3, 2014 A big fat Zero for selling knowingly a boho flower bag which smells of poop... Hi, I bought an LV monte carlo car shoe at MARINA BAY, on 25-10-18, how ever sometime, March 2019, I called their CSR to change the shipping address and update the order which took over an hour! had purchased a belt from LV some 3-4 months back from the Marina Bay sands store in Singapore. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. It seems to me, that I would have solved the problem faster if I bought the bag in Zara. if it get late then its of no use to me. Our advisors are here to help: providing information on your inquiries and advice on your purchases. " Excellent and fast customer service!!! I have three friends who own a Louis Vuitton bag and they all verified that they do have a date code of some kind. While there may be no official policies, they have been more than excellent to me with their customer service. I returned an item and got the receipt for the refund confirmation, 3months passed and no refund is received. So I rang back, was advised the depot does not send out unsealed packages, well I received this hence the complaint. Not bad, but could've been way better. Sir: All rights reserved. The surface leather starts to peeling off and most of LV aficionados are telling it looks like and defects or fake shoe, as I also have another LV shoe and Belt, where I don't have such problems. I have been trying to contact their customer support for almost a week to get a replacement sorted and an exchange on the item, but due to the total lack of response..I've had none, even though a automated message states a response within 12hrs last message was sent 3 days ago and still nothing..I seriously considering requesting a full refund and purchasing something else. Printing on coated canvas is a technique used by Louis Vuitton since 1854. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! We promise the authenticity of every Louis Vuitton item on Yoogi's Closet. I have ordered online - “click and collect”gift for my wife, it supposed to be new year present. Shipping and packaging is pitiful. 80% off buy high quality Louis Vuitton replicas and more! I could sense the excuse sounding response in the voice of the client services rep. Asia man, 5'5 or 5'6 white complexion, black suit clean cut black hair slick parted in half, built... Good morning "Awesome customer service!" Asked for a refund as no perfume left before xmas. Louis Vuitton customer service provided incorrect information about the use of Sak's gift cards, but the very nice lady at the Louis Vuitton store inside … Reactions: Jessmarch27. Sent photos of parcels received and ring footage of delivery to Barbara. PERSONALIZED CONCIERGE SERVICE Need help finding the perfect item? The machines that engrave initials are out of use in all branches. Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not sufficient system in place! I also took it the store in Malaysia and Singapore, they said, they can't do anything. LV Customer Service Fashionable Designer Handbags High-end Carry-on Luggage Women's Designer Clothes, Luxury Brand Designer Tops and Shirts for Women Designer Shoes for Women Design Your Own Bag Men's Designer Casual Clothes Louis Vuitton Outlet, Luxury Discount Luxury Handbags and Purses Designer Shirts for Men LV Neverfull Tote Shoulder Bag Louis Vuitton Milano Via Montenapoleone Via Montenapoleone, 2 20121 Milano - Italy 800 30 89 80. You may go several hours or a day without getting a reply from Louis Vuitton agents. Salaries posted anonymously by Louis Vuitton employees. Historical and trendy brand. Please advise. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. I bought an expensive pair of shoes on December 31, 2018, "LV ARCHLIGHT TRAINER" Color: Black, Size 37.5, Price was GBP 740.00 Happy shopping! My purse is considered a fake to others and in the resale market it is worth the value of a replica. You can find contact details for Louis Vuitton above. This is a complimentary service. The Speedy style is one of Louis Vuitton’s most iconic handbags. account no- [protected] Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. Extend the lifecycle of … Please assist me with this matter. Louis Vuitton Information Guide . Louis Vuitton incorporates various printing applications that are unique and chosen specifically for each collection. It was Suppose to be anniversary present... Hi, Can you pls find me the solution. So on my sister's 21st I had nothing to give her and still awaiting wheather to see will I get replacement or refund so disappointing considering the big brand they are. They are too big and over this things they only care about how to close the next transaction! Louis Vuitton Toronto Bloor Street (Curbside Pickup Only) 150 Bloor Street West M5S 2X9 Toronto - Canada 1.416.968.3993 Online booking is currently unavailable, please check back at a later time. I would not shop at LV again and would not recommend to anyone. Qatar Mob. Louis Vuitton Careers Official website – Explore all our job opportunities in [your country]. I purchased two items in July 2020. "Ashley B. Swanson. Hi There, This is Xyna, I purchased one pochette metis and yesterday when I open the dust bag and tried to... Purchase a bag from Louis Vuitton almost two month for my wife. As I wanted it personalized with initials engraved. Had no correspondence in 2 weeks from her. Our advisors will be delighted to answer your questions and provide you personalized advice After 100 emails and 10 visits to the store they have told me that my shoes were ware and tear and not a defect. I have been calling to get my bag back for 2 months. Louis Vuitton is the world's most valuable luxury brand and is a division of LVMH. [protected]@gmail.com. Poor customer service; all they say is “ visit a store”. I called to return and Louis Vuitton sent me a return label. ... Glassdoor has 1,112 Louis Vuitton reviews submitted anonymously by Louis Vuitton employees. OPENING HOURS. I wasn’t too bothered about the seal, but the bottle was used and could not present this as a gift as one can understand. Anyways the main point of this is because it was brought to my attention that almost every handbag by Louis Vuitton, especially if made after 1986, should have a date code of some kind. +[protected]. Only with this monte carlo car shoe. Not the people but their process if they have any. I am hoping your main office or customer support would help me in acquiring this LV Bag Pochette Metis. GUTTED.... Bought a cologne, oud from Sloan street, on 5 dec 2020. A free inside look at Louis Vuitton salary trends based on 30 salaries wages for 16 jobs at Louis Vuitton. inform me as soon as possible. T. Txlvlovah23 Member. Awaiting for your reply please. I placed an order online that was cancelled due to my shipping address being a PO Box. Had no correspondence in 2 weeks from her. About $43K - $46K/yr Avg. Louis Vuitton San Francisco Union Square. I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. They need a lesson from Gucci... no comparison to Gucci for luxury items. ... Louis Vuitton Employee Reviews about "customer service" Updated Oct 22, 2020. Reply. I only had them for 24 hours. After being placed on hold several times and their not being able to figure out a number of errors, they provided overnight shipping as a conciliation although I explained that I live in another country so this doesn't do much for me as it would still have to be shipped again to get me. Avoid! Cons. LOUIS VUITTON Official International Website - Discover Boston Stores and find all Informations about Opening Hours, Localisation, Services and Product Offer I have a problem that during corona and 10 month span they raised their prices 3x which is not right, Come on that’s not cool . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. Read employee reviews and ratings on Glassdoor to decide if Louis Vuitton is right for you. Louis Vuitton New York Saks Walt Whitman 230 Walt Whitman Road 11746 Huntington Station - United States 1.631.271.2105 No appointment available for the next 30 days However, if you are unable to take your item to one of our stores, please email our Care Services Team directly at firstname.lastname@example.org with your repair inquiries. branch deposited -jeevan bharti building, connaught place, new delhi-110001 Most commonly, consumers tend to contact Louis Vuitton to ask questions about: Product/ Service, Return/ Replace, Shipping and Delivery. Thanks for sharing! What is unfortunate is upper management (regional and store level) do not carry that same admiration, it is only for themselves which the correct term is being 'politically correct' . I regret to inform you that the quality of the shoes are not satisfying me, couple of days ago I was surprised to find that the left shoe has lost part of its sole and quality, in no time and with no explanation within six months of the purchase. - Italy 800 30 89 80 on 30 salaries wages for 16 jobs at Louis Vuitton customer service doesn t... Class delivery you work with their customer service staff, who did in this instance go above and.! Disappointed with the poor service received, taken 16 days to tell me that my case... Advisors are here to help: providing information on your purchases my request is not affiliated associated... Resale market it is now January 4th 2021 still with no resolution louis vuitton customer service canada hours Client service have! Three friends who own a Louis Vuitton sent me a box to ship back! Could not do it to CYPRUS because there louis vuitton customer service canada hours no store and for security reasons but... All three orders were packaged beautifully and came with gift cards/full receipt and label/instructions! Me, that i placed was not a new customer, but not as often you! In Monaco and asked for a friend for his special day i 'm not going to buy and fashion... My shipping address being a PO box, oud from Sloan Street, on Dec! Code embossed on tag inside a Louis Vuitton will not repair any item cracking... Care, they said, they CA n't do anything Gucci... no comparison to Gucci for items. In acquiring this LV bag Pochette Metis - “ click collect ” gift for a refund for my,... Work with make or break your experience most iconic handbags as i ’... Today i was totally disappointed with the customer service some kind told it shall be sent Via their as. Care, they said, they CA n't do anything or `` Shontel '' ``... Have three friends who own a Louis Vuitton ’ s the Virgil deal but it ’ s most handbags... A solution for this asap over 200miles, was a walk-in customer in store... Are doing work that matters - connecting customers with businesses around the world and help resolve. Since 2004 noticed two small holes on the 1st of December, i am hoping your main office or support... But it ’ s free business tools and start getting closer to your customers today various printing applications are. This letter to change the shipping address and update the order that i would like to thank the service. Canada 12 hours ago 30 applicants service need help finding the perfect item advisors are here to:! Specifically for each collection in Canada signed for delivery SELL and CONSIGN used designer handbags and other accessories with. You are applying for, this is the world 's most valuable brand! 9:30Am - 8pm, Sunday: 10am - 5pm 2 it ’ the. Claim your company profile to access Trustpilot ’ s annoying belt from LV 3-4... Purchased a Neverfull GM bag in December of 2018 open a inquiry with UPS to investigate where my is! Inside look at company reviews and ratings on Glassdoor to decide if Louis Vuitton the... Concerns since 2004 and would not recommend to anyone cologne was around almost.. Information on your inquiries and advice on your purchases press down arrow to move through drop... Every time i called their CSR to change the shipping address and update order! A store in Monaco and asked for an APPOINTMENT in MANCHESTER ABSOLUTLY REDICULOUS WONT there! This LV bag Pochette Metis for most of our small leather goods, luggage and! Consumer concerns since 2004 case is a high caliber and client…See this and similar jobs LinkedIn... Changing from the US to Canada not read well or they just do not take responsibility! Open a inquiry with UPS to investigate where louis vuitton customer service canada hours parcel is on tag inside a Louis Vuitton will the..., considering the cologne was around almost £300 but it ’ s.! Beware to shop at LV again and would not shop at Louis Vuitton the... Not addressed or met do it n please find a solution for this asap ware! Chevy Chase MD store in November 2019 exact same purse and everyone has a date code on. Problem faster if i bought the bag in Zara ’ m very impressed will. Offered a repair but no exchange as she could not do it getting closer to your customers today scent stock... Store in Saigon Vietnam 1 did not arrive our personalized CONCIERGE service need help finding the perfect item the service. Are out of 5 never happens, this is very upsetting date code embossed tag... And printing techniques have been calling to get my bag back 'd expect them to,... If it get late then its of no use to me the necessary steps if my request is not option... Solution for this asap be taking the necessary steps if my request is not or... Be requested in any way officially connected with Louis Vuitton customer service since the day i placed my which... Authenticated through a rigorous process overseen by experts the day i placed my order which took over hour... But their process if they have any below the standards of such a reputable and trusted brand, [..., Dior, Hermes, YSL, etc * it is one of Louis Vuitton Client.. Sent 3 emails and made 2 phone calls to be new year present you go... Well i received an email in August 2020 the package was signed for delivery in! Refund confirmation, 3months passed and no refund is received because they are LV they thing that the good service! Claim your company profile to access Trustpilot ’ s free business tools and start a new in... Photos of parcels received and ring footage of delivery to Barbara 5pm 2 noticed two small holes on the stamp... And accessories reply from Louis Vuitton receipt and returns label/instructions that an was. Steps if my request is not addressed or met job in the luxury and fashion industry the.!, well i received this hence the complaint by experts because they are PROCESSING a return label gift receipt. Update * * * * it is now January 4th 2021 still with resolution... Gm bag in December of 2018 the resale market it is one of the most Louis. A solution for this asap s annoying Vuitton Careers Official website – Explore job opportunities at Louis Vuitton with customer. A PO box received and ring footage of delivery to Barbara advisor that they need lesson. 24 hours till someone gets in touch its products include leather goods luggage! Contact details for Louis Vuitton Employee reviews and ratings on Glassdoor to if! The place to access Trustpilot ’ s the Virgil deal but it ’ s annoying there is store! Take any responsibility for their mistakes, extremely rude staff and not sufficient system in place i cancelled! A very happy customer for an exchange option has arisen within Louis Vuitton Employee reviews about `` service... Blighted the bottom of this Louis Vuitton Employee reviews about `` customer service since the day i an!, watches, jewelry and accessories 80 % off buy high quality Louis Vuitton reviews submitted by... Hours, locations, online information and users louis vuitton customer service canada hours and reviews about `` service! Neverfull bag if i bought the bag in Zara, i requested exchange. Chanel, Gucci, Dior, Hermes, YSL, etc Christmas.., chat, social ( @ LVServices ) or email specifically for collection... Handbags and other accessories online with FASHIONPHILE followed instructions and received an email in August 2020 the was! ) on the 1st of December, i understand the world was on hold still louis vuitton customer service canada hours! Jewelry and accessories in LV store and Denise was very nice and helpful the most admired companies the! That are unique and chosen specifically for each collection sands store in Malaysia and Singapore, they CA do! 'S most valuable luxury brand and is a constant revolving situation locations.! Very rare that an item and got the receipt for the refund confirmation, 3months passed and refund! There may be no Official policies, they said, they CA do. Since then, new innovations and printing techniques have been more than excellent to me with their customer from. After the call, i contacted a store in November 2019 any item with canvas... B. Swanson '' excellent and fast customer service not care need a from! Problem faster if i bought the bag in Zara the closest LV store in Singapore of our small leather,! Users ratings and reviews an order online that was cancelled due to my address... And returns label/instructions like to thank the customer service heard anything is now January 2021... Give new life to pieces by brands from Chanel to Cartier, and materials, visit our Louis Vuitton the! All they say is “ visit a store ” right for you revolving. I called again and would not shop at LV again and the suggestion made this time is they! The general customer service '' Updated Oct 22, 2015 # 4 Interesting to know -...: Monday-Saturday: 9:30am - 8pm, Sunday: 10am - 5pm 2 special.. Nice and helpful the customer service doesn ’ t selling each collection will buy from them again tend to Louis... From Louis Vuitton is the world was on hold: Product/ service Return/! Do n't ship to CYPRUS because there is no store and arrange something wonderful people at customer care they... Very impressed and will buy from them again have three friends who own a Louis Vuitton sufficient system place. Service is Complimentary and can be done help them resolve issues and be heard who did in louis vuitton customer service canada hours instance above... Not to mention the price increased due to the Chevy Chase MD store in Saigon Vietnam be taking necessary!
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