What it teaches us: Am I the only one who gets giddy at the thought of discovery meetings? What else should be known about your growth plans? To maximize your organization's social media effectiveness, here’s a set of fifty questions. If you’re a social media manager prepping for an interview, be ready for these questions! Conversations about what success “feels like” help us understand what to prioritize for success this year: organic awareness and audience growth, or customer acquisition? What it teaches us: What is the most popular social media platform? Jack Vincent is a sales advisor, speaker, and trainer who divides his time between Woodstock, NY and Luzern, Switzerland. But you can’t just ask questions. Here are some notes on best posting practices to keep in mind. I posted 25 customer statistics and trends last week which highlighted the ever growing rise in customer expectations, customer choice and the opportunities that exist for those businesses that 'deliver' (and deliver 'consistently'). Social media platforms can be used to reach anyone, but that doesn’t mean you should appeal to everyone. As a tool for connecting a business with its customers, however, social media is vital to both. 2. 6. on your social media accounts? Setting expectations is the name of the game. You might sound as if you're doubting yourselves if you say it wrong!). 3. It’s important for both, but in different ways. Follow Josh: Crush 2020 with a social media strategy that gets real results. 9. The following is a list of social media questions that come up regularly in our Facebook group, the Strategies Salon & Spa Business Idea Exchange. Josh Krakauer is the CEO of Sculpt, that B2B social media agency you just discovered. 25 answers to the most common social media questions 1. It’s important to understand if leadership would be most satisfied hitting branding goals (awareness, recognition, reputation), community engagement (audience growth, customer referrals), sales-driven goals (leads, registrations, sales), or a little bit of everything. Some questions you can ask to better understand target audiences: Just in time for your next jam session, use our Social Media Marketing Strategy Prep List to make sure you’re aligning your goals, team, and content strategy to build an audience that cares, shares, and converts in 2021. You need to be careful how you ask this question, so you don’t tread on any toes. Here are some questions to ask your customers to find out: 1. To be successful, a social media strategist needs more than a flair for click-worthy headlines (though that certainly helps). They are a bit different, and their aim is to get conversations going, challenge the status quo and possibly improve your performance, attitude and relationships (no guarantees though!). This helps get a view of how you are seen in the market place and what are the things that appeal to your customers. This helps get a view of how you are seen in the market place and what are the... What would you do if we weren't here? As of April 2020, a total of 3.81 billion people around the world use social... 2. How much are you spending per month on paid amplification? What is your brand’s overall purpose? It’s a good thing you’re curious, since the road to growth and innovation is paved with customer feedback. Market Research Questions to Ask Customers. By asking, you’d know. Learning about the people, processes, and products that drive an organization is exhilarating. Social media agencies or consulting companies looking to compare and contrast their discovery process. What is the one thing we should never stop doing? I’ve studied the results from the questions I’ve asked on social media this past year and identified 65 questions you can ask on social media to increase engagement. Going for a social media marketing job interview? How many people are on social media? Too many businesses I feel simply get boxes ticked, 'go through the motions', and ask questions that don't make them too uncomfortable. My all-time favorite book is _____. Top 20 Social Media Interview Questions. You know the adverts - this one 'stretches the imagination', and even though you may not be able to 'deliver' exactly what they say, it may give you a few ideas about what they see as important! About the Author: Zoe Uwem is an entrepreneur and a successful freelance writer, copywriter, and content marketing strategist who writes for and helps companies spread the word about their businesses. 10. Existing customers can provide great insight about your business, products, and services Click & Tweet!. Want to share a company announcement with your peers? So, just to get you thinking, here are 10 questions you might want to consider asking your customers. To get to Point B (2021) from Point A (2o20), everyone need to first understand Point C (the long game). What media do they rely upon for answers to their problems? How do they research, evaluate, choose, and buy your product or service? In a small business, startup, or non-profit, it’s common for social media programs to begin without defined KPIs (Key Performance Indicators). … That's not a problem, but why not find some questions that you can ask? What possible social media platforms is your customer a part of? Hear your prospect out and then make suggestions or ask follow-up questions as to why they feel that is the best form of engagement. 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